Create your own Web Store to Boost Margins and Cut Costs   MailCar Limited Login | Sign Up | Forgot Password
  eBay Sellers: Automatically Build a Web Store Business
  "About 40% of all email inquiries never get answered."
Home Amazon Tools Web Stores Store Marketing Successes Price Design Now FAQ Blog Contact Us


Back Previous Next

Resolve Customer Problems Quickly using Built-In Webmail Client
Customer Service Webmail Client
Diversify Sales to Amazon
Design Web Store
Deliver eBay Customers
Web Store Success Stories
Design Your Web Store Now
View a Live Web Store
Store Marketing Newsletter
Home>Store Tasks>Customer Service

Organize your Email to Speed Customer Service

Save Time when Your Email is Automatically Routed to the Right Mailbox

When you create a new mailbox, you specify a description and keywords that best represent the type of messages it should contain. The description and keywords are automatically augmented with words that are similar in meaning. The mailbox ranking as the most relevant in terms of the description and keywords receives the message.

Each new customer inquiry is assigned a reference number, which represents a thread of dialogue. When you reply, the reference number is sent back to the customer, in the subject line. If your customer replies to your response, the reference number assures that his reply will be grouped with his original message.

You can create notes and comments on any message. These notes are associated with a thread of dialogue and are searchable.

Anti-Spam Policy | Glossary | Legal | Linking | Privacy Policy | Terms Of Use
Privacy Policy